At creedoworks.com, we want you to be completely satisfied with your purchase. If you wish to cancel an order or request a refund, please read our Refund and Cancellation Policy below:
- Order Cancellation: You may cancel your order before it has been shipped. Please contact our customer support team as soon as possible to initiate the cancellation process.
- Refund Eligibility: To be eligible for a refund, you must return the product in its original condition, unused, and with all original packaging within 1 days of receiving it.
- Refund Process: Once we receive the returned product and inspect it, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 7 business days.
- Non-Refundable Items: Certain items, such as personalized or perishable goods, are not eligible for a refund.
- Return Shipping: Customers are responsible for the shipping costs when returning items for a refund unless the return is due to an error on our part.
- Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately, and we will arrange a replacement or refund.
- Refund on Sale Items: Sale items may be eligible for a refund, but the refunded amount will reflect the sale price.